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Top most popular FAQs

What type of IT Services you offer?

Ketek IT Services means we take care of your entire information technology requirement. We manage all your software sourcing, installation, technical support, and IT staffing needs. Ketek also acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

What is Outsourcing?

Outsourcing is a business practice in which certain functions required by the business are performed by outside parties on a contract basis rather than the business’s employees. Outsourcing is often perceived as referring to contract work being done overseas, but it refers to all contract work. Many companies outsource important functions, including IT work, as a way to control costs.

We offer quality Outsourcing in our office in Romania.

What kind of response times can I expect?

Since you will get a team dedicated to your project, expect that we all become a team and response time will not be a problem between us.

How Long is a IT Services Contract For?

The Contracts vary by your needs. It can be a monthly contract, multi-yearly contract, or a by project contract. We prefer Agile development, but we accept any.

What does having IT Services cost?

Costs vary from one project to another. Until we reach costs, we need to discuss the project. Be sure you will receive finally a good product at a low price since you outsource your project in Romania to our experts.

What types of technology do you support?

For development of our projects, our team focuses on .NET and Angular, but we also had projects in other languages so we are open to build in other languages also.

Need to install a server onsite or host one virtually on Amazon or Azure? We will support that also. Either you prefer or we decide it is the best decision for your project, we will be there for you.

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, Ketek makes it simple with an affordable and customized cost plan.

What is Auto-scaling?

Auto-scaling is a way to automatically scale up or down the number of compute resources that are being allocated to your application based on its needs at any given time.

Before cloud computing, it was very difficult to scale a website, let alone figure out a way to automatically scale (autoscale) a server setup. In a traditional, dedicated hosting environment, you are limited by your hardware resources. Once those server resources are maxed out, your site will inevitably suffer from a performance perspective and possibly crash, thereby causing you to lose data and/or potential business. Auto-scaling methodology allows you to set up and configure the necessary trigger points, called alerts and alert escalations, so that you can create an automated setup that automatically reacts to various monitored conditions when thresholds are exceeded.

Today, cloud computing is totally revolutionizing the way computer resources are allocated, making it possible to build a fully scalable server setup on the Cloud. If your application needs more computing power, you now have the ability to launch additional compute resources on-demand and use them for as long as you want, and then terminate them when they are no longer needed

Why do I need autoscaling?

Auto-scaling is useful whenever your site/application needs additional server resources to satisfy the number of page requests or processing jobs. Many people think about autos-caling in terms of handling sudden bursts or traffic spikes, but auto-scaling is equally beneficial over the lifetime of your setup whether it’s one year or ten years.

The key point is that you can now design a scalable architecture that will automatically scale-up or scale-down to meet your needs over the lifetime of your setup regardless of how fast/slow or big/small your site grows over that time.

Here are the most popular ways of autoscaling:

  • Front-end Site Traffic
    • Scale based on the number of incoming requests (e.g. web pages, objects, data transfer)
  • Back-end Batch Processing (Scale Horizontally)
    • Load-based Scaling – Scale based on the number of jobs in the queue
    • Time-based Scaling – Scale based on how long jobs have been in the queue

What is cloud backup?

Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.

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